Refund Policy

1. Tour Package Refunds

• Refund eligibility depends on the time of cancellation and the advance notice provided prior to the tour departure date.
• Partial refunds may be issued after deducting non-refundable operational reservations, boutique stay deposits, and standard processing charges.
• No refunds will be provided for no-shows or voluntarily unutilized tour services during the journey.

2. Private Chauffeur & Guided Transfers

• Refunds for dedicated chauffeur-guided transfers are subject to sector-specific cancellation timelines.
• Once the assigned vehicle and chauffeur have been dispatched or the pickup schedule has commenced, no transfer refunds will be applicable.

3. Wildlife Safaris & Government Permits

• Permits mandated by government authorities (such as Arunachal Pradesh ILP) are non-refundable once issued.
• Kaziranga and Manas wildlife safari permits and entry fees are governed by forest department rules and cannot be refunded once reserved.

4. Hotel & Resort Booking Refunds

• Hotel and premium resort refunds are governed strictly by the cancellation policies of the respective properties.
• Peak-season bookings and remote Himalayan retreats frequently operate under non-refundable terms.

5. Refund Processing Time

Approved refunds will be processed within 5 to 7 business days following formal verification and approval. Settlements are transferred directly through the original payment channel (Bank Transfer / UPI).